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Let's get in touch Reach out to us! 1504 Boston Providence Turnpike, Suite 7B Norwood, MA 02062 Call: (888) 235-8355 Fax: (781) 987 8206 Email: customercare@reliablerematernity.com Open Monday – Friday | 8:30 a.m. – 5:00 p.m Reliable Maternity & Reliable Respiratory Locations C o rp ora te He adquarters ​ & Breastmilk Depot Drop Of f Site ​ Norwood, MA 1504 Boston Providence Tpke Norwood, MA 02062 (781) 551-3335 ​ Hours of Operation By Appointment Only Merrimack, NH 416 Daniel Webster Highway, Suite T, Merrimack, NH 03 054 ​ South Portland, ME 144 Thadeus Street, South Portland, ME 04106 ​ South Windsor, CT 345 Nutmeg Road South, Suite A-2, South Windsor, CT 06074 Warwick, RI 400 Warwick Avenue, Units 3&4, Warwick, RI 02888 ​ White River Junction, VT 222 Holiday Drive, Suite 8, White River Junction, VT 0500 1 ​ Williston, VT 183 Commerce Street, Williston, VT 05495

Back Falmouth Road Race August 21, 2022 This past August we participated in the Falmouth Road Race as an Official Sponsor. We had a great time getting to meet and speak with so many runners at the expo pre-race day. We were also able to raffle off a lactation care kit. Some of our teammates even jumped in and ran. We had a great time and we hope to be back in 2023! Learn More gallery

Back Drool Baby Expo March 30, 2023 In March we spent the day at the Drool Baby Expo put on by Magic Beans. We had a wonderful time with so many other incredible businesses and companies, meeting with lots of new and expecting parents. Drool Baby Expo is a great event that brings together vendors and companies for parents to access deals, promotions, resources, and other services to help them prepare and feel confident for parenthood. We are so grateful to have been a part of such a great event and we can't wait to come back for 2024! Learn More View more LinkedIn Recap Post Drool Baby Expo TikTok gallery

Terms of Service About Terms of Service Reliable Respiratory dba Reliable Maternity Customer Agreement and Information Customer Agreement: Terms of Agreement and Medical Consent. Customer acknowledges receipt of all equipment and/or supplies listed on this delivery ticket, that he or she is under the care of his or her attending physician, and that Reliable Maternity/Reliable Respiratory shall not be liable for any act or omission undertaken at the direction or under the instruction of said physician. Medical Information Authorization. Customer authorizes any holder of medical information relating to said Customer to release to Reliable Respiratory any record pertaining to his or her medical history, services rendered, or treatment. Customer authorizes Reliable Respiratory to release Customer’s medical information to appropriate accreditation and insurance company personnel and other health care related organizations. Assignment of Insurance Benefits. Customer authorizes any and all Medicare or other insurance benefits to be paid directly to Reliable Respiratory for any services or equipment furnished to Customer by Reliable Respiratory. Acknowledgments: Customer understands that certain equipment, supplies, and/or services may not be covered by his or her insurance company and may also be subject to a copay and/or a deductible. Any amounts not paid or covered by Customer’s insurance company will become Customer’s personal financial responsibility, for which Reliable Respiratory may charge Customer’s credit card on file. The individual accepting delivery and/or any other person responsible for using or caring for any equipment and/or supplies has been thoroughly trained on the use, care and safety of the above equipment and/or supplies and has adequately re-demonstrated all procedures. Reliable Respiratory shall not be liable for any acts or omissions of any Customer or other person in relation to the use of such equipment and/or supplies which violate these procedures. Customer acknowledges receipt of the Client Bill of Rights and Responsibilities, Notice of Privacy Practices, Equipment Owner’s Manual, and information regarding Medicare covered items under warranty. Default. In the event that any invoice which is the financial responsibility of the Customer is not paid for a period of fourteen (14) days or more after becoming due, Reliable Respiratory may take action against the Customer to collect any amounts owed to it, including charging Customer’s credit card on file, without any further notice to Customer. Reliable Respiratory may require Customer to return any equipment in its possession until such outstanding amounts are paid in full. Governing Law. Any agreement between Reliable Respiratory and Customer shall be governed by the laws of the Commonwealth of Massachusetts, without application of its conflicts of laws principles. Severability. Should any part of these Terms and Conditions, for any reason, be declared invalid or unenforceable, the invalidity or unenforceability of the particular provision shall not affect the other provisions, and these Terms and Conditions shall be construed in all respects as if such invalid or unenforceable provision had not been contained herein. I give permission for Reliable Respiratory, Inc. to use email in order to communicate with all relevant people involved in my diagnosis and treatment. ​ Retu rns and Refund Policy Breast Pumps are a personal hygiene product and as a result cannot be returned or exchanged if the box seal has been broken. If your pump is not performing as anticipated/expected, we recommend and encourage you to call the Breast Pump manufacturer for assistance. All special order items are final sale. ​ To make a return Message us through our contact form or give us a call at (888) 235-8355 and request a return. We will provide you with an RMA number; write this RMA number on the outside of the packaging you are using for your return, and include any documents associated with your order inside. Ship your return to 1502 Boston Providence Turnpike, Suite 10, Norwood, MA 02062. Ensure that your return is received at our facility within 30-days of the original delivery date. You are responsible for return shipping costs, including any shipping insurance purchased at your own discretion. We may provide a shipping label to you in certain circumstances, but this is not an acceptance of liability on behalf of Reliable Respiratory for any returns that are stolen, damaged, or lost in transit. Insurance coverage will not be included with any complementary return label. When shipping your return, you should select a shipment option that provides a delivery confirmation, so you can be sure that the package has reached our facility. Any refunds we issue will be based on the product received by our returns department. We will not offer a refund if we do not receive a product, or if the product is damaged or lost in transit. All returns will typically be processed within 48 hours of arriving at our facility. Any refunded amount will be credited to the original payment method. Shipping charges will not be refunded. Exchanges If you would like to make an exchange, please process a return for the original item, and place a new order for the product you would like. Separating these transactions allows for better tracking and management of your orders. Processing Errors If a processing error on our part necessitates a return or exchange, we will cover all costs associated with shipping, and we will do everything in our power to ensure that you are satisfied with purchase. Please contact one of our representatives via phone or through our Order Support form in order to process a return of this type. Warranty Claims We stand behind every product we sell. If you ever run into an issue with one of our products, give us a call and we’ll make it right. If we can’t resolve your issue with basic troubleshooting, we will process an exchange for your product or initiate a warranty claim on your behalf with the manufacturer of the product. Warranty claims are made at our sole discretion and are subject to terms and conditions. Shipping At Reliable Maternity, we endeavor to ship every order the day that it is received. Usually, orders that are placed prior to 11:00am EST will ship the same day. If your order requires expedited shipping, please call us at (888) 235-8355 so that we can find a solution that meets your needs. Orders are processed Monday through Friday. We do not fulfill orders on the following holidays: New Year's Day 4th of July Martin Luther King Jr. Day Labor Day President's Day Thanksgiving and the day after Thanksgiving Memorial Day Christmas We do not fulfill orders to resale companies, and we reserve the right to cancel your order if we believe that you are buying on behalf of a re-seller. SHIPPING OPTIONS Reliable Maternity ships nationwide across the United States Free Standard Shipping Via Standard Shipping, your order should reach you within 4-7 business days of leaving our facility. 2-Day Shipping 2-Day Expedited Shipping is available for a flat fee of $25 on select orders. Priority Next Weekday Day Shipping Priority Next Weekday Shipping is available for a flat fee of $50 on select orders. POST-ORDER PROCESS We may contact you after your order has been placed in order to verify prescription information and to provide you with updates on your order. For this reason, please ensure that your contact information is accurate when placing your orders and when submitting any prescription information. Errors in contact information on the prescription upload form may lead to increases in processing time. Once your order is received, an order confirmation will be sent to your email address on record. This email simply constitutes a confirmation that your order has been received. It does not represent an offer to sell. We reserve the right to accept or decline your order for at any time and for any reason. If we cancel an order after you have already been billed, your account will quickly be refunded the amount billed. For most orders, you will receive a tracking number via email that you can use to track your order through the respective carrier’s website. You will also receive a shipment notification email when the order is picked up by the carrier from our facility. For more precise information regarding your order, or if you have any questions or concerns, please contact us by phone at (888) 235-8355 or through our contact form. High value orders ($250+) will require a signature upon delivery. For most orders, all items will ship at the same time. If any items are unable to be shipped at that time, the available items will be shipped first, followed by the remainder of the order as the items become available. Reliable Maternity/Reliable Respiratory is not responsible for any events that occur after the order leaves our facility, including late deliveries and/or any damage associated with the delivery of your order. MAKING CHANGES TO AN ORDER Once an order has been placed on our site, the fulfillment process begins immediately. If you need to cancel or correct an order, please call us as soon as possible at (888) 235-8355 or message us through our contact form. If an order has already been fulfilled, you will need to follow our standard return and exchange policies.

Help fragile babies in need by donating milk Reliable Maternity & Mothers' Milk Bank Northeast We are so grateful to be working with Mothers' Milk Bank Northeast as a drop off depot for milk donations. We subscribe to Mothers' Milk Bank's mission to provide support to fragile babies in need. As a drop off depot, we help to increase accessibility to milk donors. All donations will be shipped to Mothers' Milk Bank Northeast from the Reliable Maternity Headquarters in Norwood, MA within the following business day. From there, Mothers' Milk Bank will process the donations and deliver them to hospitals and other locations where they will be fed to fragile babies. To donate breast milk you must be registered with Mothers' Milk Bank Northeast. If you are not already registered, please use the button below to go to the website to register. Register

Ready to order your pump? We're here to help. About Order your pump We do not take online payments, choose an option below for processing. When you supply your insurance information, we will check your insurance coverage, collect and submit all required documents on your behalf. Process through insurance Private pay purchase Once you have submitted the form, one of our specialists will reach out to you to complete your order. We can help you select the best pump for your lifestyle. 1504 Boston Providence Turnpike, Suite 7B Norwood, MA 02062 (888) 235-8355 customercare@reliablerematernity.com Open Monday – Friday 8:30 a.m. – 5:00 p.m

Search All (44) Products (15) Blog Posts (4) Other Pages (25) Results found for "" Products (15) Cimilre S5+ Breast Pump Cimilre S6 Breast Pump Medela Freestyle Flex™ Double Electric Breast Pump View All Blog Posts (4) Welcome to the More Than A Mother Blog! Welcome to Reliable Maternity's very own blog! We are so happy to have you. Although we are primarily a durable medical equipment (DME) company, our overall goal is to empower, educate and support our patients, their families, and beyond. We have always wanted to provide a safe space for parents to share, grow, and connect with one another. We are a team of women who wholeheartedly believe that there is “no shame in the feeding game.” However you decide to feed your baby whether that is breastfeeding, formula, bottle feeding, we are judgement-free. We think that it is important that every family makes the choice that is best for them and their baby. We want to be helpful in providing resources and insight for any situation! So, what will you find here? The #MoreThanAMotherBlog will be a place with articles and posts on topical information (the stuff we think you should be aware of!), tips & tricks, personal stories, resources from our certified lactation counselors, other experts, and more! Expect this to be a place that covers more than just what it means to be a mother. Want to take this IRL? We engage in community events all around New England and provide solutions for all types of lifestyles. Please visit our community events page to learn more about past and upcoming events. We hope to meet you soon! What is the Pelvic Floor, and Why Should We Care About It? Pelvic health has become a hot topic in the past decade, and for good reason. Women experience significant changes to their pelvic floors throughout their lifespans, and we have historically received minimal education about this part of our bodies. Perhaps you have birthed children vaginally and forever sworn off trampolines with your kids. Perhaps you leak urine when you sneeze, but you cross your legs and hope for the best. Perhaps you hit menopause, and have just accepted that you have symptoms of prolapse at the end of each day. These examples are extremely common, but far from normal. There are treatment options available and even ways to prevent many of these issues before they start. They are not something that women have to live with due to childbirth or aging as was believed by previous generations. The pelvic floor is a critical group of muscles at the bottom of the pelvis. They play important roles in sexual health, bowel and bladder function, organ support, core stability, circulation and posture. These muscles are small but mighty, and deserve more awareness and education. In females, the pelvic floor undergoes significant changes across the lifespan with injuries, exercise, pregnancy, childbirth (even Cesarean section), and menopause. Understanding what signs or symptoms to look for, and how to go about addressing or preventing them, can help avoid long-term issues and improve your quality of life. During childbearing years, the pelvic floor is a key player. It is quite literally responsible for supporting the growing uterus during pregnancy, which may lead to weakness or spasming of the muscles trying to support these changes in posture. Following childbirth, weakness, tearing, stitches, muscle spasm or trigger points can cause persisting issues with postpartum pelvic floor function. The pelvic floor also works closely with your abdominal muscles and breathing diaphragm, and the coordination between these structures can be altered after delivery. Women who have c-section births often still have changes to the pelvic floor from pregnancy, and scar tissue from c-sections can also directly affect how the pelvic floor works. The pelvic floor undergoes significant changes at menopause when hormone levels shift drastically. This group of muscles and the tissue at the perineum is particularly susceptible to the drop in estrogen in the body. These changes can lead to increased muscle atrophy, tissue laxity and tissue sensitivity. This often presents as symptoms such as organ prolapse, pain with sexual activity, or urinary urgency or incontinence, to name a few. Sometimes, these pelvic floor changes may be present (though asymptomatic) prior to menopause, but the hormonal shift can bring symptoms to the forefront and impact function. While the pelvic floor is a small group of muscles, it is an important puzzle piece that works closely with the rest of the body. Other factors that may affect your pelvic floor health include back and hip injuries, chronic pain, diastasis recti, core weakness, abdominal pain or surgeries, gynecological conditions or procedures, constipation, PCOS, endometriosis, stress/anxiety, or poor postural habits. Some types of exercise can also contribute to pelvic floor stress if not done properly or if you have underlying pelvic floor dysfunction. The pelvic floor is susceptible to many changes, stressors, and challenges throughout the female lifespan, which is really no different than any other group of muscles in the body. The difference, however, is that this small group of muscles is responsible for such critical roles, that when they are not functioning optimally, significant inconveniences can result. The great news is that there are treatment options available, and you do not have to live with these concerns indefinitely. Finding an excellent pelvic floor therapist as part of your women’s health team can be life-changing from reproductive years to post-menopause. After many years in this profession, I can tell you that it is almost never as simple as the blanket recommendation to “Do Kegels,” but a skilled physical therapist will assess your concerns and get you back on track to improve your pelvic health. You can find more information from Dr. Kaitlyn Labberton and ReclaimHER Physical Therapy at https://www.reclaimherpt.com. The Pump Act: What it is and What it Means For You Let's talk about the PUMP Act and why it's important for you to know about it. The Providing Urgent Maternal Protections (PUMP) for Nursing Mothers was signed into law on December 29, 2022. This means that although it went into effect immediately the enforcement won’t go into effect until April 28, 2023. So, if a company or organization fails to follow this new legislation there are no repercussions until April 28th. You may have heard of the Break Time for Nursing Mothers Law which was signed in 2010 and requires that requires employers to provide reasonable break time AND a private space for all lactating employees (bathrooms don't count). The PUMP Act is a different law, but it was created to address some of the loopholes in the Break Time law. How is it different? Let’s break it down! The PUMP act includes the following additions: Provides the right to break time and space to pump breast milk at work to millions more workers, including teachers and nurses, as well as other salaried workers Makes it possible for workers to file a lawsuit to seek financial compensation if their employer fails to comply Makes it clear that pumping time must be paid if the employee is still doing any work while pumping breast milk Why is the PUMP Act important? Well, first of all, this is huge news for all lactating individuals in general. Beyond that, this is big news when it comes to equity in the workplace. This law gives lactating individuals both proper support and protection. This act is another step towards gender equity in the workplace and allows for new moms who are wanting to come back to work feel that much more confident in being able to step into their role as a parent and not feel like they are jeopardizing their status as an employee. Secondly, if you are currently pumping breast milk you can feel confident in knowing that your employer is required to accommodate you. However, be mindful that employers who have yet to put this into effect in the workplace can't face repercussions until April 28, 2023. Happy pumping! Learn more: https://www.usbreastfeeding.org/pump-act.html https://www.forbes.com/sites/kimelsesser/2022/12/22/senate-passes-two-bills-for-pregnant-and-breastfeeding-moms-at-work/?sh=6491904633c2 https://www.americanprogress.org/article/5-facts-about-the-pump-for-nursing-mothers-act/ View All Other Pages (25) Products | Reliable Maternity Find the best pump for your lifestyle Order Here When you supply your insurance information, we will check your insurance coverage, collect and submit all required documents on your behalf. • free & fast shipping • free & fast shipping • free & fast shipping • free & fast shipping • free & fast shipping • free & fast shipping • free & fast shipping • free & fast shipping • free & fast shipping • Filter Brands All Cimilre Elvie Lansinoh Medela Spectra Zomee Features Lightweight (<1 lb) Light-up Screen Rechargeable Wearable Product Category Breast Pumps Hands-Free Collection Cups Sort by Zomee Z2 Double Electric Breast Pump Zomee Silicone Hands Free Collection Cups Zomee Fit Wearable Breast Pump Lansinoh Signature Pro® Double Electric Breast Pump with Tote Bag Cimilre P1 Breast Pump Cimilre S5+ Breast Pump Cimilre S6 Breast Pump Cimilre S6+ Breast Pump Elvie Catch Medela Freestyle Flex™ Double Electric Breast Pump Medela Pump In Style® with MaxFlow™ Breast Pump Medela Pump In Style® with MaxFlow™ Breast Pump (upgraded kit) Spectra CaraCups Spectra S1 Plus Electric Breast Pump Spectra S2 Plus Double Electric Breast Pump Looking for a pump not listed? No problem. Contact us to place an order Terms of Service | Reliable Maternity Terms of Service About Terms of Service Reliable Respiratory dba Reliable Maternity Customer Agreement and Information Customer Agreement: Terms of Agreement and Medical Consent. Customer acknowledges receipt of all equipment and/or supplies listed on this delivery ticket, that he or she is under the care of his or her attending physician, and that Reliable Maternity/Reliable Respiratory shall not be liable for any act or omission undertaken at the direction or under the instruction of said physician. Medical Information Authorization. Customer authorizes any holder of medical information relating to said Customer to release to Reliable Respiratory any record pertaining to his or her medical history, services rendered, or treatment. Customer authorizes Reliable Respiratory to release Customer’s medical information to appropriate accreditation and insurance company personnel and other health care related organizations. Assignment of Insurance Benefits. Customer authorizes any and all Medicare or other insurance benefits to be paid directly to Reliable Respiratory for any services or equipment furnished to Customer by Reliable Respiratory. Acknowledgments: Customer understands that certain equipment, supplies, and/or services may not be covered by his or her insurance company and may also be subject to a copay and/or a deductible. Any amounts not paid or covered by Customer’s insurance company will become Customer’s personal financial responsibility, for which Reliable Respiratory may charge Customer’s credit card on file. The individual accepting delivery and/or any other person responsible for using or caring for any equipment and/or supplies has been thoroughly trained on the use, care and safety of the above equipment and/or supplies and has adequately re-demonstrated all procedures. Reliable Respiratory shall not be liable for any acts or omissions of any Customer or other person in relation to the use of such equipment and/or supplies which violate these procedures. Customer acknowledges receipt of the Client Bill of Rights and Responsibilities, Notice of Privacy Practices, Equipment Owner’s Manual, and information regarding Medicare covered items under warranty. Default. In the event that any invoice which is the financial responsibility of the Customer is not paid for a period of fourteen (14) days or more after becoming due, Reliable Respiratory may take action against the Customer to collect any amounts owed to it, including charging Customer’s credit card on file, without any further notice to Customer. Reliable Respiratory may require Customer to return any equipment in its possession until such outstanding amounts are paid in full. Governing Law. Any agreement between Reliable Respiratory and Customer shall be governed by the laws of the Commonwealth of Massachusetts, without application of its conflicts of laws principles. Severability. Should any part of these Terms and Conditions, for any reason, be declared invalid or unenforceable, the invalidity or unenforceability of the particular provision shall not affect the other provisions, and these Terms and Conditions shall be construed in all respects as if such invalid or unenforceable provision had not been contained herein. I give permission for Reliable Respiratory, Inc. to use email in order to communicate with all relevant people involved in my diagnosis and treatment. ​ Retu rns and Refund Policy Breast Pumps are a personal hygiene product and as a result cannot be returned or exchanged if the box seal has been broken. If your pump is not performing as anticipated/expected, we recommend and encourage you to call the Breast Pump manufacturer for assistance. All special order items are final sale. ​ To make a return Message us through our contact form or give us a call at (888) 235-8355 and request a return. We will provide you with an RMA number; write this RMA number on the outside of the packaging you are using for your return, and include any documents associated with your order inside. Ship your return to 1502 Boston Providence Turnpike, Suite 10, Norwood, MA 02062. Ensure that your return is received at our facility within 30-days of the original delivery date. You are responsible for return shipping costs, including any shipping insurance purchased at your own discretion. We may provide a shipping label to you in certain circumstances, but this is not an acceptance of liability on behalf of Reliable Respiratory for any returns that are stolen, damaged, or lost in transit. Insurance coverage will not be included with any complementary return label. When shipping your return, you should select a shipment option that provides a delivery confirmation, so you can be sure that the package has reached our facility. Any refunds we issue will be based on the product received by our returns department. We will not offer a refund if we do not receive a product, or if the product is damaged or lost in transit. All returns will typically be processed within 48 hours of arriving at our facility. Any refunded amount will be credited to the original payment method. Shipping charges will not be refunded. Exchanges If you would like to make an exchange, please process a return for the original item, and place a new order for the product you would like. Separating these transactions allows for better tracking and management of your orders. Processing Errors If a processing error on our part necessitates a return or exchange, we will cover all costs associated with shipping, and we will do everything in our power to ensure that you are satisfied with purchase. Please contact one of our representatives via phone or through our Order Support form in order to process a return of this type. Warranty Claims We stand behind every product we sell. If you ever run into an issue with one of our products, give us a call and we’ll make it right. If we can’t resolve your issue with basic troubleshooting, we will process an exchange for your product or initiate a warranty claim on your behalf with the manufacturer of the product. Warranty claims are made at our sole discretion and are subject to terms and conditions. Shipping At Reliable Maternity, we endeavor to ship every order the day that it is received. Usually, orders that are placed prior to 11:00am EST will ship the same day. If your order requires expedited shipping, please call us at (888) 235-8355 so that we can find a solution that meets your needs. Orders are processed Monday through Friday. We do not fulfill orders on the following holidays: New Year's Day 4th of July Martin Luther King Jr. Day Labor Day President's Day Thanksgiving and the day after Thanksgiving Memorial Day Christmas We do not fulfill orders to resale companies, and we reserve the right to cancel your order if we believe that you are buying on behalf of a re-seller. SHIPPING OPTIONS Reliable Maternity ships nationwide across the United States Free Standard Shipping Via Standard Shipping, your order should reach you within 4-7 business days of leaving our facility. 2-Day Shipping 2-Day Expedited Shipping is available for a flat fee of $25 on select orders. Priority Next Weekday Day Shipping Priority Next Weekday Shipping is available for a flat fee of $50 on select orders. POST-ORDER PROCESS We may contact you after your order has been placed in order to verify prescription information and to provide you with updates on your order. For this reason, please ensure that your contact information is accurate when placing your orders and when submitting any prescription information. Errors in contact information on the prescription upload form may lead to increases in processing time. Once your order is received, an order confirmation will be sent to your email address on record. This email simply constitutes a confirmation that your order has been received. It does not represent an offer to sell. We reserve the right to accept or decline your order for at any time and for any reason. If we cancel an order after you have already been billed, your account will quickly be refunded the amount billed. For most orders, you will receive a tracking number via email that you can use to track your order through the respective carrier’s website. You will also receive a shipment notification email when the order is picked up by the carrier from our facility. For more precise information regarding your order, or if you have any questions or concerns, please contact us by phone at (888) 235-8355 or through our contact form. High value orders ($250+) will require a signature upon delivery. For most orders, all items will ship at the same time. If any items are unable to be shipped at that time, the available items will be shipped first, followed by the remainder of the order as the items become available. Reliable Maternity/Reliable Respiratory is not responsible for any events that occur after the order leaves our facility, including late deliveries and/or any damage associated with the delivery of your order. MAKING CHANGES TO AN ORDER Once an order has been placed on our site, the fulfillment process begins immediately. If you need to cancel or correct an order, please call us as soon as possible at (888) 235-8355 or message us through our contact form. If an order has already been fulfilled, you will need to follow our standard return and exchange policies. Copy of Past Events | Reliable Maternity DRAFT View Our Past Events Event Spotlights Back to all events View All

Intro Lactation Counseling Schedule at time to meet with one of our certified lactation counselors for support on your breastfeeding journey Save My Spot Free Lactation Counseling Reliable Maternity offers free lactation counseling sessions for Reliable Maternity customers. Our certified lactation counselors are here to support your lactation journey. As moms who have both breastfed multiple children, Hannah and Lisa have first-hand experience including certified training as lactation counselors. Fill out the form below to schedule a time to meet with them. How does it work? It's as easy as 1, 2, 3! Fill out the verification form below Schedule a counseling appointment Once verified, you will receive an email with a link to schedule time to meet with Hannah or Lisa Have your virtual counseling session Get your questions answered during your virtual meeting or phone call with Hannah or Lisa Jotform Meet our Counselors LISA Mom of five • Therapy Dog Handler • Runner • Ocean Lover • Women's Health & Fitness Enthusiast HANNAH Mom of two • Chocolate Lover • Rescue-dog Mom • NE Patriots Superfan • Passionate Home Cook

Frequently Asked Questions Do I really need a pump? Only you can decide that. Everyone's situation is unique, so it is important to evaluate your lifestyle and needs. Will you be going out or working outside of your home after the baby is born? If yes, and you are planning on continuing to breast feed, then a pump would be a must-have. This is because it will allow you to prevent painful engorgement and maintain your supply to meet your baby's needs. Pumps can also be helpful to maintain your supply, Sometimes your baby may not nurse, or you may be dealing with an illness or medication that isn't safe for breastfeeding. How do I know which pump is right for me? There is no "wrong" answer. While there is no such thing as a "one size fits all" pump, there are several pumps available that will accommodate your needs. With that being said, there are still some things you will want to consider to help determine what is right for you. Here are some questions to ask yourself (the order of importance depends on your lifestyle and needs): Your needs and lifestyle - Will you need portability? Is discreet pumping needed? Loudness - Does the noise level matter? Pumps are generally quiet, but some are quieter than others. Price point - what is the maximum you wish to spend? Which pumps will your insurance cover? Comfort - Breasts come in all shapes and sizes. What is comfortable for some is not for others. Does the pump you like offer a variety of flange sizes? Time - How much time will you have for your pumping sessions? How long you breastfeed and pump depends on your unique situation. Strength and Variability - While all pumps serve the same function, many pumps offer a variety of settings to assist with speed, comfort, and ease of use. When do I start pumping? This will vary depending on the situation, but it is recommended to wait until you and the baby have become comfortable with breast feeding (often around four weeks old). If your baby is having trouble with breastfeeding, is in the NICU, or you wish to pump exclusively, then there is no need to wait. Ultimately, it will depend on what is best for you and your baby. Will it hurt? You may feel a little uncomfortable when starting out (about 10-15 seconds) as your nipples start to stretch, but pumping should not hurt. You may experience some tenderness of the nipple especially as your milk releases (or "let's down"). If you experience pain you should pause, check to make sure the sizing is correct and try a lower setting. If the pain continues, it is best to reach out for a consult. Someone gave me their pump, is it okay to use? Bacteria and viruses from the previous owner could get trapped inside the pump. This could be potentially hazardous to your baby's health, even with repeated sterilization. The only pumps that can be shared safely are those labeled "Hospital Grade Multi User." For these pumps each user needs their own sterile kit which contains tubing and collection bottles. We do not recommend borrowing or using someone else's personal pump, unless it is still sealed in its original packaging. How do I clean my breast pump? It is best to wash all parts that encounter breast milk in warm water and dish soap. You will also want to make sure these parts are sterilized for use, please refer to the manufacturer's guide for the best procedure. Remember it is best to replace tubing and flanges every few months to avoid breakdown. A clean breast pump means safe breast milk, so it's best to try to develop a routine for keeping it clean. Do I need a prescription? A prescription is only needed if you want to proceed through insurance. If you wish to pay out-of-pocket, no prescription is necessary. Can I use my FSA/HSA to pay? Yes, you can! When will I receive my pump? Can I pick it up? At Reliable Maternity, we endeavor to ship every order the day that it is received. Usually, orders that are placed prior to 11:00am EST will ship the same day. If your order requires expedited shipping, please call us at (866) 551-3335 so that we can find a solution that meets your needs. Orders are processed Monday through Friday. We do not fulfill orders on the following holidays: New Year's Day 4th of July Martin Luther King Jr. Day Labor Day President's Day Thanksgiving and the day after Thanksgiving Memorial Day Christmas We do not fulfill orders to resale companies, and we reserve the right to cancel your order if we believe that you are buying on behalf of a re-seller. Shipping Options Free Standard Shipping - Via Standard Shipping, your order should reach you within 4-7 business days of leaving our facility 2-Day Shipping - 2-Day Expedited Shipping is available for a flat fee of $25 on select orders Priority Next Weekday Shipping - Priority Next Weekday Shipping is available for a flat fee of $50 on select orders High value orders ($250+) will require a signature upon delivery How do I know what size flange I need? Let's be real, size does matter. There are a wide range of flange sizes, but most breast pumps only come with one or two "starter sizes". You may in fact need a smaller or bigger size to start, and for some, you may need a different size for each side. Having the correct size is important for a comfortable experience. Keep in mind that your size may change once your baby is born and you begin your breastfeeding and pumping journey. The flange will create a seal around the areola. The nipple should be able to move freely within the tube. Each pump offers slightly different sizing, so it is best to check the manufacturer's site to determine the proper size. If they don't offer the size you need you will want to look for one that can accommodate. Finding the right size and accessories can take some trial and error, but rest assured our team at Reliable is here to help! When do I need more supplies? Breast pumps and supplies wear over time. The amount of time you spend pumping can affect this, but the recommendation is to replace your pump supplies every 90 days. This includes flanges, tubing, and collection bottles. Not all supplies wear at the same time so you may need to replace some more than others. Watch for: Stretching: You may notice your tubing has thin spots or is starting to split Buildup: No matter how much you clean and sanitize, you will start to see evidence of bacteria buildup or residue, especially in the hard-to-reach areas like tubing Decline in pump function: As your parts wear down, you may find they don't fit together as snugly as before, creating leaks and a decline in suction

News & Press Reliable Maternity As featured in... January 2023 “We are grateful and delighted to be partnering with the team at Reliable Maternity,” Deborah Youngblood, Executive Director of Mothers’ Milk Bank Northeast said." January 2023 "Lisa Falkson, a Certified Lactation Counselor at Reliable Maternity and mother of five, wanted to combine her interest in health and fitness with the company’s desire to give back to the community." January 2023 "...we’re empowering women to be active and not let anything hold you back. There’s a way to figure things out. And we’re glad we can help with that,” said Falkson." December 2022 "....we couldn’t do the work we do without partners like Reliable Maternity and we certainly couldn’t do it without the incredible women who so selflessly give the gift of their milk, time and energy to help babies in need." June 2022 "Conventures, Inc. today proudly announced that Reliable Maternity will become the official Breast Pump Partner of the 46th running of the Boston 10K for Women, presented by REI Co-op."

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